Terms and Conditions Guide

Tikal Casino terms and conditions document with gaming rules and policies

Introduction

Welcome to Tikal. These Terms and Conditions govern your use of our website and services. By accessing or using Tikal, you agree to be bound by these terms. Please read them carefully before proceeding.

These terms constitute a legally binding agreement between you and Tikal. If you do not agree with any part of these terms, you must not use our website or services.

Acceptance of Terms

By registering an account, making a deposit, or participating in any gaming activities on Tikal, you confirm that:

  • You have read and understood these Terms and Conditions
  • You agree to comply with all applicable laws and regulations
  • You meet all eligibility requirements outlined below
  • All information provided during registration is accurate and truthful

Eligibility Requirements

To use Tikal and participate in gaming activities, you must meet the following criteria:

Age Restrictions

You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. Tikal reserves the right to request proof of age at any time. Accounts found to be held by underage individuals will be immediately closed, and all funds will be forfeited.

Geographic Restrictions

Players from certain jurisdictions may be restricted from using our services due to local laws and regulations. It is your responsibility to ensure that online gambling is legal in your country or region before using Tikal.

We reserve the right to refuse service to players from restricted territories. Restricted countries may include but are not limited to those prohibited by our licensing agreements.

Single Account Policy

Each player is permitted to hold only one account with Tikal. Creating multiple accounts is strictly prohibited and may result in:

  • Immediate closure of all duplicate accounts
  • Forfeiture of bonuses and winnings
  • Confiscation of funds
  • Permanent ban from the platform

Account Registration and Security

When creating an account with Tikal, you must provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your contact information is up to date

We reserve the right to suspend or terminate accounts that provide false or misleading information.

Deposits and Withdrawals

Deposits

All deposits made to your Tikal account must come from a payment source in your own name. Third-party deposits are strictly prohibited and may result in account suspension and forfeiture of funds.

Minimum and maximum deposit limits are clearly stated on our banking page. Deposits are typically processed instantly, though some payment methods may experience delays.

Withdrawals

Withdrawal requests are subject to verification procedures, which may include:

  • Identity verification (government-issued ID)
  • Proof of address (utility bill or bank statement)
  • Payment method verification
  • Source of funds documentation

We reserve the right to request additional documentation at any time. Withdrawals will only be processed to the same payment method used for deposits, unless otherwise agreed upon.

Bonuses and Promotions

Tikal offers various bonuses and promotions to enhance your gaming experience. All bonuses are subject to specific terms and conditions, including:

  • Wagering requirements: Bonuses must be wagered a specified number of times before withdrawal
  • Game restrictions: Not all games contribute equally to wagering requirements
  • Time limits: Bonuses must be used within a specified timeframe
  • Maximum bet limits: Betting above the limit may void bonus winnings
  • One bonus per player: Only one active bonus per account at any time

Abuse of bonuses, including bonus hunting across multiple accounts, will result in immediate termination and forfeiture of all funds. For detailed information about current promotions, please visit our bonuses page.

Responsible Gambling

At Tikal, we are committed to promoting responsible gambling practices. We provide various tools to help you maintain control over your gaming activities:

  • Deposit limits: Set daily, weekly, or monthly deposit limits
  • Loss limits: Control the amount you can lose within a specified period
  • Session time limits: Set reminders for gaming duration
  • Self-exclusion: Temporarily or permanently exclude yourself from the platform
  • Reality checks: Receive notifications about your playing time

If you believe you may have a gambling problem, please seek help from professional organizations such as GamCare, Gamblers Anonymous, or similar support services in your jurisdiction.

Fair Gaming and RNG

All games on Tikal use certified Random Number Generators (RNG) to ensure fair and unbiased outcomes. Our games are regularly audited by independent testing agencies to verify compliance with industry standards.

We do not tolerate any form of cheating, collusion, or fraudulent activity. Players found engaging in such behavior will have their accounts immediately terminated and winnings confiscated.

Intellectual Property

All content on Tikal, including logos, graphics, text, software, and design elements, is the property of Tikal or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without express written permission.

Limitation of Liability

Tikal and its affiliates, partners, and licensors shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages
  • Loss of profits or revenue
  • Technical malfunctions or system failures
  • Errors in game outcomes caused by software malfunction
  • Unauthorized access to your account due to your negligence

In the event of a dispute, our liability is limited to the amount of your account balance at the time of the incident.

Dispute Resolution

If you have any concerns or disputes regarding our services, please contact our customer support team first. We are committed to resolving issues amicably and efficiently.

If a dispute cannot be resolved through our customer support channels, you may escalate the matter to our licensing authority or an independent Alternative Dispute Resolution (ADR) service.

Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Tikal is licensed to operate. Any legal proceedings shall be conducted in the courts of that jurisdiction.

Privacy and Data Protection

We take your privacy seriously and are committed to protecting your personal information. All data collected by Tikal is processed in accordance with applicable data protection laws and our Privacy Policy.

We may collect and process the following information:

  • Personal identification details (name, date of birth, address)
  • Contact information (email, phone number)
  • Payment and transaction history
  • Gaming activity and preferences
  • Device and browser information

Your information will never be sold to third parties and will only be shared with trusted partners necessary for providing our services.

Prohibited Activities

The following activities are strictly prohibited on Tikal:

  • Using the platform for money laundering or other illegal activities
  • Creating multiple accounts or using false identities
  • Colluding with other players or engaging in fraudulent behavior
  • Using automated software, bots, or scripts
  • Exploiting software errors or bugs for personal gain
  • Engaging in abusive or harassing behavior toward staff or other players
  • Attempting to manipulate games or outcomes

Violation of these prohibitions will result in immediate account termination and possible legal action.

Account Closure and Termination

Tikal reserves the right to close or suspend your account at any time for:

  • Violation of these Terms and Conditions
  • Suspicious or fraudulent activity
  • Provision of false or misleading information
  • Failure to complete verification procedures
  • Requests from regulatory authorities

You may also choose to close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you following verification procedures, minus any applicable fees or deductions for breach of terms.

Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly.

Continued use of Tikal after changes have been posted constitutes acceptance of the revised terms. If you do not agree with any modifications, you must cease using our services.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact our customer support team. We are available 24/7 to assist you with any inquiries.

For more information about our licensing and regulatory compliance, please visit our licensing page.

Final Provisions

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

These terms represent the entire agreement between you and Tikal and supersede any prior agreements or understandings.

Last Updated: 2025

Thank you for choosing Tikal. We wish you an enjoyable and responsible gaming experience.

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